Thor Forums

[TurnerFam]

you should always call Thor's customer service directly, not the suppliers, as THOR is your warranty guarantee, and they know how they've 'built' their RV with these systems.

I will say that if you've had a gear 'skip', then like us, you'll probably need the slide's wall column replaced, which houses the motor, gear, thru rod,etc... as there is no way to 'sync' a slide that has skipped 'teeth'... the good news is that you can certainly continue using your slide, even if it doesn't close all the way, it shouldn't effect driving, either.

Make a schedule with Thor's service center to bring your coach in for repair - they will understand and will give you a future 'day' for service, and you can come in the day before and hookup, as they have full 50amp service, water, and a dump station on site, as well as a nice concrete service center setup. They'll come get your coach at 7am, and bring it back about 2 or 3pm, probably finished that day. You can wait in the nice waiting room, or drive into town(Wakarusa), or down the road to Nappannee, or up to Elkhart - take a ThorMotorCoach tour of them building your units, just across the street from the service center.

It's all good. They'll take care of you.

been there and done that! 3 times! Nice.