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Old 06-29-2018, 01:12 PM   #1
jabrabu
Senior Member
 
Brand: Thor Motor Coach
Model: Chatea 31E
State: Maryland
Posts: 453
THOR #5837
Onan 4000 generator won't start

The Onan 4000 generator in my 2018 Chateau cranks but will not start. It's only 9 months old and has always started easily before.


When I push the stop button to prime it, I hear a sound so I assume the fuel pump is working. I also smell gas so I assume it's getting fuel. I took out the spark plug and saw it sparking when I cranked the generator. However, I had it at a dealership and they said it was not getting spark. They said it needed a new coil and control board and would cost 6 hours labor ($870) plus parts to fix it.


So, a couple of questions:
1. Any advice on how to further troubleshoot this problem?


2. The generator is still within the warranty period, so it should be covered by the Cummins warranty. Has anyone dealt with Cummins to get warranty repair done on a generator?


Thanks,
Brad
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