Thor Forums

[The Gritz Carlton]

I have a friend that works for a CW location on the Gulf Coast-Panhandle. I asked her this weekend how their service department was....she just shook her head, dropped her chin and left the room with this disgusting looking face I've never seen before. It's a cancer throughout their entire network. I think it has to do with amount Thor pays on warranty work. Or, the techs work on commission and don't make enough to worry with it. Not sure...but it's amazing how they can be so consistent at being so horrible...and nothing is done about it at corporate...or that Thor doesn't address it with CW.