Thor Forums

[cconnorrn]

Well thanks people! I combined your comments and found the problem.

I retracted the slide to the bump and stopped. Then, I did my best to visualize the rollers underneath.

The problem is indeed a roller plate not being long enough. The roller drops off the plate as the slide extends, and has to ride back up on the plate when the slide is being retracted. The design is a failure waiting to happen. I can see that if this is not addressed eventually, that roller will fail, and I have absolutely no idea, short of taking the slide off the coach, how one would replace that roller.

Now, I'm pretty sure I can change out the plate with a longer one. Yes, I'm going to do it myself. My dealer's service department is staffed by braindead idiots, and the general manager does not care. I've complained to Thor about them... and Thor doesn't care. Of course, when you look at how they put their product together, saying Thor doesn't care is a gross understatement. Oh well.

Thanks again for your help!