Quote:
Originally Posted by Schuttecow
I do know when the truck charges the coch batteries they charge alot quicker. I mentioned this to Harris rep and he said they knew they did. They had been working with Thor for 2-3 years to get this straightened out and Thor wouldn't change inverters so Harris quit selling them batteries. When the denied warrenty email was sent to Camping World a copy was also sent to Vice president at Thor.
Can't seem to get either company to step up and take resposibility. Still working on though. Wish me luck.
|
Scuttlecow,
Did Harris put this in writing with the explanation and signature of the person that is rejecting the warranty claim?
Also, since Harris claims the issue is with the inverter, have you contacted that manufacturer as well.
As a note, there were 2 Better Business Bureau complaints against Harris Battery, by RV owners, in 2014 alone. In both cases Harris claimed the batteries were not defective and was due to maintenance.
Seems to me the rotten fish smell is getting stronger in the heat.