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Old 10-24-2018, 11:20 PM   #38
Maxjr758
Senior Member
 
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Brand: Thor Motor Coach
Model: Challenger 37BT
State: North Carolina
Posts: 259
THOR #11321
Quote:
Originally Posted by Porthole View Post
I finally talked the distributer for willleak today.

I was told the new valve is still not available, but when it is the plastic version will no longer be available or serviceable.

There are apparently multiple versions. Black handles, red or blue handles, brass jam nuts, chrome jam nuts etc.

They want me to go through the dealer or manufacturer for warranty issues on a 5 month old RV.

They might be willing to help if I supply them with the number from the RIVA decal.

As far as I know, our DRV never had a RIVA decal.
Very interesting, as it seems their story keeps changing! They wanted me to " ORDER " the NEW valve Panel with the redesigned valves when I emailed them. Not sure what to believe ! Anyway mine no longer leaks, I just can't get the pump to shut off. It gets close to cutting off, but never quite does. I read somewhere, someone found a small crack in the filter cap, that was allowing theirs to suck air, and not shut off. Got to check that possiblity !
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Max Shaver Jr.
2017 Thor Challenger 37 TB
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