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Happened to Me Too - But Lock Was Broken
This happened to me too but coach was running at the time. I got out to make a last check before driving off and couldn't get back in. It was a 2016 Palazzo.
I was able to find a stiff piece of wire and push back the latch through the crack between the door and door frame and get the door open. When I got the door open I found that the latch had broken in half inside the lock. I could pull the part that normally sticks out all the way out of the lock with my fingers but the door handle would not retract it anymore.
I wound up taking the latch part off and going down the road with the door held closed by the dead bolt. Used it this way until dealer could order a replacement lock.
Cost some money for new lock but it works a lot better than the original one did even when the coach was new. I bet it was defective but it's too late, didn't actually fail until after warranty was already done.
Bill
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