There have been several threads about this problem. I doubt Thor will back it up after 4-5 years but there are inexpensive ways to repair. One would be a reupholster shop. I already have the material picked out for when mine goes to heck. Good luck, I hope you get some compensation for it.
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2017 Gemini 23TR Ford chassis w/ power stroke 3.2
DW, Daughter and 2 dogs, Sofie (black lab/boxer) and Phoebe (schnoodle)
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