If I may add, that was an excellent walk around video you did!!!! It normally takes most "YouTubers" 25 minutes, starting with the history of RV's and why you need a furnace, to get where you did in less than 2 minutes..Nice and thorough. The Service man's video was great (and short) also. Hope you get it resolved and sleep warm!!
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Now an SOB
Traded Thor for Melbourne Prestige 24NP
2018 THOR Chateau 35SF
Two Labs, Bugsie & Blondie
Blondie passed in 2020 at 5 to Leukemia
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