I've had excellent service from mine. I did go back to factory in December for a small warranty punch list and was treated like Royalty. I had a blind assembly fall down, water heater didn't work on electric side, two drawer guides had to be re-aligned, awning stopped sometimes half way through cycle...a few other things but nothing more than what I was prepared for. All-in-all, I give them 4.75 Stars.
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Now an SOB
Traded Thor for Melbourne Prestige 24NP
2018 THOR Chateau 35SF
Two Labs, Bugsie & Blondie
Blondie passed in 2020 at 5 to Leukemia
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