Quote:
Originally Posted by Dippytwo
Like Be Happy said, call Thor. They will tell you if CW even ordered the parts and if they did then they will tell you when it was received, who signed for it, and the time it was signed. I have called CW to ask about the progress and they tell me they are waiting on parts, then I tell them when and who signed for the parts. It’s fun to see them squirm and try to come up with a excuse. Needless to say, I don’t use CW any more. I found a service center that all it does is fix RV’s, no sales.
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The guy at Thor told me...while they don't want to piss off CW....CW doesn't want to piss Thor off either. Thor products represent a huge part of CW's RV sales. Thor is very well aware of the service issues CW has, how they treat their buyers and Thor is aggressively working on bring the gap together. I see things will change but not too fast. When you start adjusting a dealer's pricing and profits...things change.
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