Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 

Click Here to Login
Register FAQ Community Calendar Today's Posts Search Log in
View Single Post
Old 02-19-2019, 07:30 PM   #13
NewAxisOwner
Senior Member
 
NewAxisOwner's Avatar
 
Brand: Thor Motor Coach
Model: Axis 25.2
State: Florida
Posts: 116
THOR #13661
Update -

On 2-11-19, I Received a call from Thor rep "Max", who was nice and had Paige from General RV call me to discuss the warranty issues. I immediately emailed Paige pictures of additional bad items (per her request).

On 2/17/19 I emailed her again to verify that she received my email. There has been no response, so today I left a message on her voicemail.

I have a feeling she's ignoring me because she made it a point to say that General RV does not pick up RV's for customers. I told her that the Sales Manager (Dave Kinion) and Finance guy (Matt Peters) were in the room with my wife and I when we all agreed that they would pick it up.

She again states that they do not come to customers residences. I replied, "You guys were sure quick to respond to my waterfront house and take custody of my cabin cruiser & trailer trade-in to the nearest boat ramp". <crickets>

Anyway, just needed to vent... Anyone want to buy an unused Axis? Dealing with General RV is worse than the thought of having weekly colorectal exams.
__________________
"The most important six inches on the battlefield is between your ears."
NewAxisOwner is offline   Reply With Quote
 
» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. This is an independent, unofficial site.


Thor Motor Coach Forum - Crossroads RV Forum - Redwood RV Forum - Dutchmen Forum - Heartland RV Forum - Keystone RV Forum - Airstream Trailer Forum


All times are GMT. The time now is 12:19 PM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2024, vBulletin Solutions, Inc.