Quote:
Originally Posted by Lt Keefer
My opinion is that there is really no government oversight when it comes to buying luxury items. And yes, RVs are luxury items, even the cheapest popup camper. The government figures that after being taxed we still have money to spend on these luxury items so they just leave us on our own. Until the government steps in and requires RV manufacturers and their dealer networks to actually stand behind the products they manufacture and sell we will have disgruntled consumers. Complaining to the BBB, while it feels good, has no effect on the industry. Writing letters to the president of a company also has no effect. The only way they will know we mean business is to stop buying their products and obviously we're not going to do that.
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Lt.
I'm writing to President Trump to demand gov't interdiction. This is when being a Medal of Valor recipient (me), and Korean War Vet (father) w/Parkinsons, being thrown aside by General RV of Jacksonville has its advantages. Hopefully, he'll respond (along with my NTSB buddy's input).
Today was the last straw for me. Last week and today, I was blown off by "Patrick" (alleged service manager). I try to get him today several times and he fails to call me back, even fater being hand delivered a message to call me back.
And, this is weeks after "Paige" tells me that she's the one to make things happen.
Apparently, "Paige" was out with the flu today. What's her reason for not calling/emailing me back for 2 weeks?
Then today, "Patrick" flakes on me.
I don't think General RV of Jacksonville realizes that I only bought that 2018 AXIS to bring my elderly parents to various places. If my 87 year old dad passes away before going to some of his destination spots, due to GRV's willful inability fix my warranteed RV, I am going to do everything in my legal power to hold GRV accountable for their obvious disregard for customer service.
Not to mention picket General RV. You'd be amazed with what $50 bucks a picketer will get you (I have to research FL law)... Letters to local Investigative News Agencies are in process. Once I mail the letters off detailing my experience from Day1, I will be driving to General RV and chat with whoever is in charge. Not accepting my RV for warranty repair after 5 months is RIDICULOUS. I haven't even used it yet. Cab AC is very important. The Thor rep acknowledged their culpability for the AC issue. It's General RV's ineptness causing this.
It's a shame that there are others here also being shafted by the man... Not for long...
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