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Welcome to the forum!
You've come to the right place for therapy. You might want to start with adjusting your expectations. RVs have some things in common with cars, wheels, tires, windshields, and more. But they are really more like houses, with all the mechanicals that your home has.
The next expectation that needs work is what you expect from your dealer. That chain is truly a sales machine, but their reputation for service varies widely.
Try calling Thor and asking for other Thor dealers that can do your warranty work. Then start calling them until you find one the will work for you.
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Life is better when you cry a little, laugh a lot, and are thankful for everything you've got!
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