Thor Forums

[dkoldman]

We were set to buy a brand new ACE 29.3 when one of the issues noted was the slide would not extend / retract. Salesman eventually went to find a mechanic to get help. While they were gone, I went for he override that I had learned on this site.

It was displaying 5 Blinks: Excessive Motor Current error

About an hour later the salesman came back but no service help. He was surprised to see the slide out and us comfortably going through the coach. The slide never worked properly, but the manual override always did. I found it in lower compartment outside. I was told that the slide among several other things noted would be repaired during the PDI after I buy?

I know it is not like buying a car, but I would never buy a brand new SUV where the moonroof, rear tailgate would not work or not retract when opened, or fully extended. And for the dealer to tell me if I buy the car they will fix is. It is just not something I can overcome short some major discount on vehicle.

Slides and hydraulics are my majors fears with RV purchase. I don't believe it is confined to Thor, but I believe the Thors, Winnebagos Forest Rivers of the world must own the problem and create solutions to dump mfgs that can't fail proof and improve reliability of designs if not offer immediate emergency support for situations like the brand new 34J Hurricane. I mean how bad it must be to have brand new unit and warranty, but still helpless? Well worse if you consider that some actually pay $4k -$8k more so that if it happens later after mfg warranty; you still have same expenses to deal with emergency.