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Old 06-24-2019, 09:07 PM   #4
16ACE27
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Brand: Thor Motor Coach
Model: ACE 27.1
State: Florida
Posts: 14,129
THOR #7035
Quote:
Originally Posted by Pops R View Post
"An authorized Thor Motor Coach dealer can help you with the ladder on your unit. We don’t sell parts direct from the factory."


That is their reply! Unconcerned. Guess maybe I needed to have fallen off the ladder due to this malfunction to have gotten some measure of concern?


I looked underneath to find they do have some block supports on the back side of the fiberglass the screws are suppose to screw into. Two screws on the right side completely missed it so just into the fiberglass of the MH and why I have to assume it failed.



Thor as well as our dealer were so great in the beginning but now their customer support is very uncaring. Might as well have robots working for them.
I wouldn't think so; that looks like corrosion to me. I know my ladder used to fill up with water when it rained due to poor sealing.
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Ted & Melinda
2016 ACE 27.1
2016 Chevy Sonic Toad - Selling
2020 Chevy Colorado Z71 Trail Runner Toad
2024 Chevrolet Trax 2RS - Soon 2B TOAD
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