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Old 07-27-2019, 02:48 PM   #13
EA37TS
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Brand: Entegra
Model: Accolade 37TS
State: South Dakota
Posts: 8,778
THOR #1469
Quote:
Originally Posted by TurnerFam View Post
from experience: ...


D) most folks don't realize that you don't have to run to the dealer and have something 'fixed' immediately, especially if it's not something that really interferes with your traveling or short term enjoyment - if you let the service center start a Warranty scheduled appointment for you, even if your appointment is not for 6 months in the future, due to their backlog, you'll still be covered by the warranty even if your's has 'officially' run out by then.
One word of caution, there are some items that must be identified, recorded and verified, within the first 30 days (or other time frame) of ownership or they are not covered under warranty. This includes "fit and finish" items such as scratches on wood work, flooring or window treatments. Even if the dealer cannot get you in due to being overloaded have these warranty issues recorded with dealer verification prior to the time limit. Read the warranty to identify which items are handled in this manner and take action accordingly. In my case I got the Thor customer service rep to verify my trim issues via email with pictures and the issues were handled 9 months later.

Again, just a word of caution and suggestion to read and understand the disclaimers in the warranty.
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Dave
US Army (Ret)
2020 Entegra Accolade 37TS
2019 Jeep Grand Cherokee Trailhawk (Toad)
FMCA - F432054
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