Gently take the frame apart and see what you're dealing with...them plan your fix. It's mostly stapled together so a thin screwdriver or firm, thin putty knife will work. I would imagine there's enough material behind there to run a small screw into it. Just don't use deck screws and an 18V drill.
Again...post a picture or two from your PC of the problem area...it makes it easier for someone to help and advise. What did Thor Customer Service tell you?
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Now an SOB
Traded Thor for Melbourne Prestige 24NP
2018 THOR Chateau 35SF
Two Labs, Bugsie & Blondie
Blondie passed in 2020 at 5 to Leukemia
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