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Old 09-15-2019, 07:33 PM   #12
The Gritz Carlton
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Brand: Thor Motor Coach
Model: THOR Chateua 35SF
State: Georgia
Posts: 3,781
THOR #11130
Interesting how they waited until after they were closed to call you...sorta the coward approach by my standards...but we're dealing with RV sales goobers. They are gambling on your excitement and that you'll be overwhelmed and take a small discount or empty promise to fix it. Once you are totally on your own. I would call Thor 1st thing Monday morning and ask them how they would handle this. If the dealer documented the issue as soon as it hit their lot, it backs up to the transport company, then Thor can deal wit them. If not, the dealer people damaged it. Either way...and as stated earlier...this is a very expensive coach and you should not have to take delivery in less than perfect condition. My first question, and one that would govern every other action...when did this happen and why didn't someone call me right away?
2018 THOR Chateau 35SF
Two Labs, Bugsie & Blondie
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