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Old 11-12-2019, 07:14 PM   #19
ArrrV
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Brand: Thor Motor Coach
Model: 2015 ACE 30.2
State: Florida
Posts: 262
THOR #1287
Warranty exists to cure defects

Quote:
Originally Posted by LateSixtiesGuy View Post
Bob et al,
Arrv, why can't you return a car with 7500 miles on it ? If it were defective, the mileage isn't my problem. It would seem thats the dealers / manufaturers problem. A warranty doesn't expire as you drive off the lot.
If my brand new car had a bad harness and my taillights didn't work, that is defective, but under the warranty you need to give the mfg the opportunity to repair it. Was it defective, sure; is it repairable, sure. Can I "return" it because of that defective harness? No, I must give the mfgr the opportunity to repair. There are processes and procedures that must be followed for addressing defects. If it cannot be repaired after multiple attempts, or within a set period of time (there are lists of conditions), or even at all (as in repaired to original condition) then we can talk about "returning" that car. Mfgrs and Dealers rarely want things to get that far, but sometimes they do.
There have been a few forum posts of owners working out deals on coaches that were never (or never properly) repaired. I have a hunch that your case is more complicated than it appeared at first glance--7500 miles is a lot of miles to be having "unliveable" conditions (my words, not yours, but that type of water intrusion and regular slide malfunction creates an unliveable condition). And your unit may be water damaged beyond reasonable repair. Beware that there might be some finger pointing back at you if you didn't have issues addressed timely--for example, you were missing seals, did you order the missing part(s) and have them installed immediately sort of thing. Have all your records available to counter potential fingerpointing.
And yes, be prepared for quality control issues on any "new" coach.
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