No fees, everything full and a DVD of the walk through. I could have asked anything and did ask a lot. Unfortunately this was our first new purchase and we didn't know everything to ask, such as Jamie's winterization question. I was surprised at the full tanks but very happy at the same time. I did refer to the DVD from time to time but after a year but now I feel comfortable with the unit.
I will winterize tomorrow and use Jamie's post. My best friend is an attorney and we will contact Jamie via registered mail if the winterization does not work out well.
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