Quote:
Originally Posted by Judge
The issue is Thor has an agreement with their dealers not to sell parts directly to customers and cut the dealer out of the sale and heir margin.
They will send you parts under warranty without a problem but once you need to pay for the parts they won’t ship / sell them to the end user customer.
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I was running down the road, hit debris and it tore my jack pad off. It was out of warranty. They sent me parts.
That exact question was asked of me. When the answer was 'no' - they can tell by the last 8 of the VIN - it was find a dealer and they can send it to where ever you tell them to send it. I think it's a liability issue (propane) or labor and part markup are also part of their new agreement.
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