Thor Forums

[EA37TS]

Talked to my dealer yesterday and got a status update on my coach.

Shower skylight inner dome - repaired
Loose trim outside drivers side - two broken screw heads replaced and repaired
Bathroom window leak - window removed and resealed
Bathroom trim board damaged from leak - waiting for new trim board from Thor
Wall paper border by bathroom window buckling - repaired
Top kitchen drawer not locking closed - lock latches adjusted
Furnace grill bowing - installed better and additional mounting points
Step recall - waiting for parts from Lippert/Thor
Slide wipe seal coming loose - repaired
Radio looses power - cannot duplicate problem
Divots on floor - not a warrantable item (explanation below)
Rear clearance light burned out - replaced not a warranty item
Chassis service - complete
Generator service - complete
State safety inspection - complete

The floor divots, and the explanation follows what I have observed, are caused by things such as a person sitting in a dining chair. The floor is floating foam and minor divots will come and go. I have observed in the coach that a divot today may be gone tomorrow. The divots I pointed out to the dealer when dropping off the coach are not the same ones that I identified after taking delivery of the coach.

As a note, at no time did any divot cause a break or crack in the vinyl flooring and they can only be seen when viewed at a certain angle with the lights off and sun coming in the front window.

So far, other than the radio, I'm happy with the service provided.