Quote:
Originally Posted by Oneilkeys
Hey Dave. Did the dealer agree that the alignment was covered under the warranty or did you have to go to Ford to get them to cover it? Sounds like they stepped up and fixed everything important. Good to know. Thanks for sharing.
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Actually the way I handled the alignment was through the Ford dealer that services my cars. I talked to my service advisor and she called the Ford heavy truck center and made my appointment for me. I got there for the appointment they verified the alignment and bid me a good day.
Now in full disclosure I may have received special treatment because my Ford dealer has been servicing all of my vehicles, except motorhomes, for about 15 years and they even got to sell me three new Fords in one week a few years ago.
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