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Old 02-20-2016, 02:33 PM   #4
Larry
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Brand: Thor Motor Coach
Model: Axis 24.1
State: Georgia
Posts: 844
THOR #1123
Quote:
Originally Posted by bowenfamily View Post
We bought a 2016 ACE 3.2 at the end of September. It's been in the shop 4 times for items that should have been quick fixes with a new purchase. Camping World in Byron/Macon has been very frustrating and lacking in service after the sale. It's been on their lot for 4 weeks this time and the count is still ticking...due to a cable issue with the front tvs. We've been told warranty issues aren't a priority - we can't seem to get them to understand these are issues with a new sale! Is this the same GA RV dealer you had?
I took my Axis there for some warranty work a few months after we purchased it (not from them though) and will never go back. Finally got all the work done but as you say, very frustrating to work with. Kept blaming Thor for all the delays in getting parts, etc. Thor told me via phone conversations the parts had been sent to them.

Good luck with yours.
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