Well, the Ford dealer flat out told me that they are not responsible for the alignment once the coach is placed on the stripped chassis. Thor initially refused... the RV dealer where I bought it said they would try to get Thor to pay for it and never called me back. I called Thor myself when I received their warranty welcome letter in the mail. The warranty person initially told me that since I lived in CA, it already had over 2500 miles on it and he had no idea what could have happened to it on its way.... wow, I was stunned by that statement. The Thor guy on the phone finally told me to get the alignment done at my expense, send the before and after spec sheets and he would see what he could do. Here is some advice.... don't buy anything until everything is the way you want it.