Quote:
Originally Posted by Phil Saran
Be aware it took about 2-1/2 weeks for my Thor dealer (CW) to get the
parts from Thor. Install took less than 1 hour.
Thor will not mail parts directly to you if it is a recall or warranty items.
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Actually Thor will mail warranty parts directly to the owner for installation. It does, however, depend on what is needed and the complexity of the repair. They mailed me my missing bulb seal so I could install it. The would not send me the inner dome for the skylight because they did not want me damaging something by removing the skylight for repair.
When my fire extinguisher was recalled Thor was going to send me a new one but I handled it through Kidde themselves. Easier for me that way because I had 2 household extinguishers that were on the recall list as well.
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