Quote:
Originally Posted by bevedfelker
Sent off an email to Ford Customer Service asking meaning of warranty wording.
For reference: Here is the exact wording in the 2015 E-350 Warranty Guide. Notice the asterisked items from page 13 and their explanation on page 14:
Maintenance/Wear
The New Vehicle Limited Warranty does not cover: (1) parts and labor needed to maintain the vehicle; and (2) the replacement of parts due to normal wear and tear. You, as the owner, are responsible for these items. See your Owners Manual. Some examples of maintenance and normal wear are: oil changes oils, lubricants, other fluids oil/air filters tire rotation/inflation cleaning/polishing clutch linings wiper blades* wheel alignments and tire balancing* brake pad/lining*
Page 13
* Ford will replace or adjust certain maintenance items when necessary, free of charge during a limited period: Wiper blade replacements will be provided during the first six months in service, regardless of miles driven. Wheel alignments and tire balancing will be provided during the first 12 months or 12,000 miles in service, whichever occurs first. Brake pad/lining replacements will be provided during the first 12 months or 18,000 miles in service, whichever occurs first.
Page 14
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We have a
2015 F53 Ford chassis on our 2016 Hurricane. Our Warranty Guide says exactly the same thing, on the same page numbers.
I am currently in touch with Ford Motorhome Customer Assistance, trying to find a Ford dealer or authorized shop in our area that could do an alignment for us. So far, they haven't found one within an hour's drive...she is still searching.
Not sure if we will be successful in getting our alignment covered by Ford, but we'll give it a try anyway. We're still within the 12 month/12000 mile window.
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