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Old 07-16-2016, 03:19 PM   #7
EA37TS
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Brand: Entegra
Model: Accolade 37TS
State: South Dakota
Posts: 8,778
THOR #1469
Looking at the pictures, especially the top picture, it appears the cap trim is broken. It appears the side edge of the trim is broken through around the area of the bend and then there is also what appears to be a crack running along the side from the break to the bottom edge.

The piece that is loose should be screwed into 1 1/2 inch aluminum tube which is used on the roof perimeter. It appears to be the trim piece that serves to cover the screws which mount the front cap to the roof. This is based on the Challenger 37ND roof structural diagram I received from Thor.

I had the side trim piece on my front cap come loose because of a broken screw. It was a simple fix for the dealer (not Crapper World) to remove the trim, replace the screw and then reseal the seams. Based on the pictures posted this looks like it will require a new trim piece and then painted to match the color of the coach. Plan on at least one week for the part delivery and then however long it takes the dealer to get the coach in for part replacement and painting.

As to additional damage, if the dealer can document the issue was in place when you demanded delivery of the coach and then drove it off the lot they can claim any additional damage is the owner's responsibility. You may want to hope the issue did not exist on the dealer's lot and that is came loose during the drive home.
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Dave
US Army (Ret)
2020 Entegra Accolade 37TS
2019 Jeep Grand Cherokee Trailhawk (Toad)
FMCA - F432054
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