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Old 09-09-2016, 05:21 PM   #11
Bob Montgomery
Senior Member
 
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Brand: Thor Motor Coach
Model: ACE 29.3 (2016)
State: Montana
Posts: 511
THOR #4032
After waiting a month....

My new window arrived at Bretz RV three days ago. I called yesterday and they have made an appointment for me on this coming Tuesday so if the right window arrived I will get it fixed...finally. You don't simply replace the broken glass...noooooo you have to replace the entire frame with both the fixed window, the sliding window, and the screen. It reminds me of the "LaWindowCostaPlentae"... I am posting a picture of it so you can see what happens when these windows explode. Mine is not the first and will not be the last. I am afraid the design of these windows may be defective and this is simply the start of something big... lets hope I am wrong on this one. Oh one more thing...did I mention Thor would not stand behind this... your perfect warranty doesn't mean anything when it comes to glass...anything? Perfect!
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