Thor Forums

[Joe-FL]

Just finished printing off all my drawings tonight. Thor Customer Service requested I send them a copy of my bill of sale or registration with I initially requested the drawings. They had the original owner recorded and not me. After emailing them the requested proof of ownership I received all the drawings via email the very next day.

Coming from owning two Keystone Montanas and being active on the MOC forum, I know some folks aren't thrilled with Thor. I think they blame some quality and customer relations issues on Thor because they now own Keystone RV.

I am retired and somewhat handy. I don't mind fixing simple stuff myself. So far I am pretty impressed with my Challenger and after getting these drawings so quickly I am REALLY impressed with Thor's Customer Service!