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Reimbursement problems
The radio in our windsport died after about 6 months. I called Thor and talked to a tech. He determined it was dead. He offered to send me a new one and would pay for one half hour labor fee to have it put in by a local even service company which I did. I emailed the invoice to Thor to be reimbursed for the labor. I had not received the check after a few weeks so I called Thor and have left messages and talked to a supervisor and still have not revived a check or even had a returned call. Has anyone else had this problem and what did you do about it? Is this anyway to run a business?
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