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We got our survey six months after we bought the coach. In the comments, I mentioned that my dealer (Youngblood's RV) was having difficulty in getting a ladder replaced the one I damaged in an accident. A week later, I got a call from MHSRV (the selling dealer) checking to see if they could help. The next day, I got a call from Thor Motorcoach customer support saying the ladder was on the way and they were sorry they dropped the ball. Youngbloods RV (a Jayco Dealer) installed the ladder about five days later.
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Jim & Roy Davis
2016 Hurricane 31S
1961 Rampside in tow
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