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Old 03-29-2017, 02:03 PM   #2
brianh442
Senior Member
 
Brand: Thor Motor Coach
Model: Miramar 33.5
State: Washington
Posts: 217
THOR #578
WOW,

Your unit was probably finished on a Thursday or Friday before a long weekend!! Sorry to hear about your problems. Best advise is to document all discrepancies and take pictures. Hold your dealer and Thor accountable for all repairs.

If your dealer isn't holding up their end of the deal, ask Thor to recommend another dealer in your area who can perform the warranty work.

The most important thing you can do is keep good records!! Get a copy of the R.O/repair order when you drop it off and when you pick it up. This will show what you wanted repaired, and most importantly what they repaired.

Also read over your warranty paperwork so you will know what you are responsible for and most importantly what Thor and your dealer are responsible for.

Good documentation is key if you should have to take legal action down the road!! Good luck and keep us posted!
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