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Old 05-26-2017, 01:38 AM   #4
Laco
Senior Member
 
Brand: Thor Motor Coach
Model: Gemini 24TX (Formerly)
State: California
Posts: 1,459
THOR #5821
So far Thor has authorized all the warrantee work the dealer has asked for. Service manager at dealer tells me, that in his opinion Thor is pretty reasonable as far as warrantee work authorization is concerned. I had an issue with the dash radio, Thor installed, not connected to the antennae mounted on the front cap. Went back and forth for a bit, Thor saying its a Mercedes cable, Mercedes saying they had nothing that would work. Dealers parts manager contacted Thor parts, they, Thor, finally identified the cable required, supplied it, and its in and working now. Took awhile, but they did finally come through.
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