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Sometimes it's tough to decipher what you read on these forums. I actually happen to be a manufacturer myself (not RV's but similar) and it's really easy for many to jump behind a keyboard and blast a company without actually understanding what goes into building a complicated piece of equipment and expecting it to never break but keep it priced aggressively so people will actually buy it. We all have our ideas of how we would do it better or differently but the ultimate reason I bought a Thor was because it was priced right and I felt the quality was ok for what I paid. It's true, you absolutely get what you pay for and so far, I'm very happy with my purchase.
I had my 2015 30.1 for a month before my power steering started leaking. Should I blast Thor for putting a Ford V10 motor in it? They don't have control of those unexpected vendor issues but they sure helped me out when I called. It took me all of ten minutes to talk to their factory and ask what I should do. They sent me to Ford which I was expecting the run around and a two hour drive to find a dealer only to be surprised. They had it figured out within minutes and were friendly and got me to the right people. That's all I can ask for!
My suggestion is to work with a dealer who has a good reputation that will actually support what you buy. If you buy used, remember it's as is and don't blame the guys building it when something goes wrong and you have to figure it out on your own. If you want the support and want to be able to call on someone when something goes wrong, spend the extra money and buy new. Glad I didn't buy someone else's problems that didn't have a clue about working and maintaining my motorhome!
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