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Old 06-14-2017, 01:52 AM   #10
ppaluigi
Junior Member
 
Brand: Thor Motor Coach
State: Idaho
Posts: 11
THOR #6809
Resolved...Perhaps

Took the Vegas in since it is still under warranty. They diagnosed it as a "faulty diverter." A diverter is techspeak for 'faucet.' They installed a new 'diverter.' I still have yet to review their work and remain cautious.

BTW one service advisor told me on the phone that warranty service authorizations can take up to six weeks to clear before an owner can retrieve the vehicle. Sounds like a bonehead fearplay to discourage an owner from their rights under a one-year warranty. If that's the case, I wonder if Thor would be willing to extend the warranty for the time the rig is in the shop.
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