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Old 06-18-2017, 04:27 PM   #4
Jedsmom
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Brand: Thor Motor Coach
Model: A.C.E. 30.1
State: California
Posts: 136
THOR #3016
Quote:
Originally Posted by axis earl View Post
Hello All,
I thought I should start a new thread on this issue. We purchased the "PermaPlate" exterior finish warranty on our 2016 Axis 24.1. Our coach does sit outside, uncovered here in Southern California. I noticed early this year that the top of the front cap was fading when I was doing some research to replace the roof clearance lights with LEDs. I filed a claim with PermaPlate, they sent a contractor out to do a buff and wax. The finish returned to its faded look within weeks. PermaPlate sent the contractor out to document the issue. Last week, I was told by PermaPlate that they would pay to have the entire front cap painted. I am in the process of getting an estimate for the job. I paid a lot of money for this coverage so I thought I would let all of you know how this process is working. More to follow.
Good to know. We had the same issue, but in addition to the front cap fading the entire driver's side was showing major problems, too, due to the sun hitting that side when it's stored.

The PermaPlate folks came out this week and buffed, waxed(?) and applied their product again. I wasn't able to talk with the 2 college kids when they finished, and saw that there are still some patches on the side that don't look "even". Maybe I ought to call them and have them come see it.

I'll keep my eye on this also. And I'll let you know what happens with my issue.
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