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Originally Posted by Mike in AZ
So far, I'm not sure what to think of the local CW service department. They've had my MH for 10 days. They corrected a couple things, said a couple others are working fine (maybe I did not hold the button on the remote long enough to extend the slide??), and are awaiting Thor approval for the rest. One item is, the microwave is mounted poorly. The sounds it makes when we are driving are horrible, like having a dozen crickets on the couch with you. They say they need to remove it, add some foam, then reinstall and tighten the screws. Great. You need mfr authorization for that?
We are now planning an unexpected trip to Ohio soon. I am praying everything is working and we don't have any serious issues on the road. 4,000 miles round trip.
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Mike, the only advise I can give you is stay on top of them and check their work if you can. Today I am going to have to remove my dryer, which is stacked on top of the washer. To remove it I have to take off both pantry doors plus go outside and remove the dryer vent. Once I lift the 67 pound dryer out I have to re-secure both plug-ins for the Direct-TV dish that CW decided to plug into the outlets hidden behind the washer/dryer. Very stupid unprofessional sloppy workmanship that I didn't catch. I will be taking photos before I correct it but I'm not sure what good that will do me.