Thor Forums

[jmb0831]

A month or so before my warranty ran out I noticed that one of my Seiki TVs had developed several dead pixels. I was resolved to just live with it as I was not looking forward to taking the coach back to CW just to have this small issue addressed. Not knocking CW...just saying. Anywho, I did a little research on the forums here and I read where someone had contacted Thor directly about an issue with one of their Seiki (read “sucky”) TVs and that Thor had just sent them a new TV. So I reached out to Thor and, lo and behold, they were more than accommodating. They had me go buy a TV of my own choosing then mail them the defective Seiki TV. Then they mailed me a check! After reading many negative stories about warranty issues I was pleasantly surprised with my experience. Kudos to Thor!