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My Windsport had some minor issues during the warranty period, but Camping World (where I bought it new) for the most part just made the problems bigger. Long story short, Thor customer service talked me through replacement of the controller for the levelers and other things that CW couldn't figure out. Thor had mailed me the parts I needed. I am very impressed with Thor and totally disappointed with CW service.
I have to wonder how many problems other Thor owners had that might have been resolved if their dealer's service was better.
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