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Hi,
I am in the second month of owning a Thor Citation 24SR. During my initial service visit to solve a bathroom faucet problem and to report that the AM radio did not work in the MH, the step failed to come down. When I picked it up a few days later, the step was working fine. The service tech pointed to the two magnet system and implied that had been serviced. Now more than a month later the same problem has occurred again. Steps won't come down. I am about to go out with a stronger magnet and see if that can activate it. Well, a more powerful magnet did not solve the problem. I am in Florida, so called the La Mesa customer service and they connected me with a good fellow in service at La Mesa in San Deigo, CA. He thought there was a reset button and that powe for the steps comes from the vehicle power. But stopped working with me when he discovered I did not buy from La Mesa in San Deigo.
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