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Old 08-30-2017, 04:56 PM   #20
steve76
Senior Member
 
Brand: Thor Motor Coach
Model: 22FE
State: Washington
Posts: 270
THOR #8606
So far, mixed feeling with my dealership in Burlington WA. Sales and financing people have been great. Service, not so good. Took there to have some warranty work done one week ago, all minor stuff. Also called service sales for estimate for some air lift bags, quote 5 days ago and yesterday again. Was transferred to a mgr. in service, left message early a.m. yesterday to get someone to respond. Have NOT heard back from anyone yet. Guess their so busy they don't care about my money. Bought motor home from them and at the time, they said we take care of our customers that buy from us as a priority. Bunch of bull crap. Rig is there right now and e-mailed service writer yesterday on status. No response as of this morning. Their moto: We want all our customers to be satisfied and have a positive experience in dealing with us. Again, b.s. stroke job statement.
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