I have to say, that's a good letter. Never heard of him before last week, so my total knowledge of Mr Lemonis comes from his two statements. This apology does seem very personal, for him, and I'm no longer going to hold his first statement against him or CW.
That said, the service Dept at CW of Avondale, AZ has lost me as a customer through their sloppy performance and poor (IMO) communication. If I go there again, it will be because I don't have other viable options.
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Mike
USAF Veteran, Retired Security Professional
The only thing necessary for evil to prosper,
Is that good men do nothing.
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