Quote:
Originally Posted by Oldchief
Spoke with Thor Customer Care this morning. Long story short, they got all the warranty repair auth. requests from my dealer's service dept., EXCEPT the one for the inverter/ charger that was over charging my coach batteries. ................
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Glad you are making progress....
My unit new in June 2016- about a month later the converter failed, no output.. Called dealer, "tomorrow am". I was in the waiting room less than an hour, they had the authorization from Thor and new unit on the way (3-4 days) --dealer had installed a converter from another new unit and I was on my way.
Of course having a dealer 5 miles away is a big help. But I do like their attitude.
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