If you have the bottom pictured lock CHANGE IT NOW. Ours broke 600 miles from home on what was to be a nice two day trip home. My wife and two dogs and I were inside and then had to make it home that day. Wife and I were OK with staying inside the ACE but I had to crawl out to get gas one time. The problem was our dogs that couldn't stay in for two days so we had to make it home. At home I got tools to tear out the lock and finally got everyone out about midnight.
There should be a recall on this lock but so far there is not to my knowledge. I replaced with a Bauer because I refuse to buy another lock from the same company that built that failure prone garbage. The Bauer keypad sometimes gets picky about putting in the code but always works with the key. It is also a different design of the latch and does not appear to have a weak spot. Jim.
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