I'm a do gooder also. Very minor problems that my dealer fixed. I was,also asked " whens your next trip" told them take your time it xmas time im not in a hurry. 3 weeks late it was done and done correctly.
From ive read about unhappy owners isnt really with Thor but with the service department at the dealers. Guess im lucky my dealer seems to be good.
I call Thors curtomer service everytime i have a question about my unit. They always help and are a pleasure to deal with. Recently i had a issue with a couple items. Even though im out of warranty the rep sent me the parts for free. The cheapest i could find the parts online was over $700. Thats great customer service.
Jerry
|