Quote:
Originally Posted by steve76
I belong to a RAM truck forum and RAM customer service "does" monitor and takes a place as advisor and help to some that have problems in RAM's warranty issues. Works very well and does help many. Be nice if Thor did the same and would probably cut down a lot of frustration for many owners.
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RAM is quite a large corporation and many others take an active roll in customer service. Just suggest that taking an active roll will be the new reality and the sooner large corporations get on board the better. I don't like seeing Thor's name belittled and think my coach is fine. Just wish someone at corporate would help some of these folks with desperate issues. My concern is for others not myself.