Quote:
Originally Posted by dbest1va
Greetings,
My wife and I bought a new 2017 Thor Chateau at the end of September, and are happy to be back in the RV world after a 10 year hiatus. Our new rig is much nicer than the Jamboree we previously owned, and now that we are both retired we plan on using it a lot more. We just returned from our first shakedown trip last week and everything went well, but we do have a fairly long list of warranty items we will need repaired- most are because of poor workmanship at Thor. I hope that they step up to the plate when it comes to fixing warranty items. I guess I will have to deal with that through Campers World where I bought it.
Anyway glad to be back in the RV community. Look forward to meeting other Thor owners as we go along.
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dbest1va,
Good luck with your new rig. We did the same about 7 or 8 years ago after being out of camping for 17 years. You know if you aren't satisfied with CW (sounds like your not to enthused about going to CW for service) i found that i could return back to factory service at Thor in Elkhart Indiana. You just need to make advance appointment with them. You actually stay with your rig at night, and they work on it during the day. Guess it would depend on how simple or complex your warranty items are.
So you may have options !
Happy camping
Edk
Thor Forums
