Thor Forums

[Infinityrver]

Over at the Redwoodrv-forum there's a lot of chatter about issues that they're experiencing how the Redwood reps and dealers are dragging they're feet on correcting issues. On the other hand, and on the same forum thread, others are boasting about having very few problems or getting great service. Some Redwood owners that are very satisfied and having no problems are oddly ditching their dealer and getting warranty work done at the factory where it was built, huh!
What I've learned about all manufacturers are that the crews (group of guys and/or women) that build these large units are just plain human. These crews are not robots. They are not 100% on their game every day. They are succeptable to all working conditions good or bad.
The people building them have good days, bad days, hangover days, days when they're looking to leave for the day. During the summer, heat can even be an issue on these crews. Let alone numerous personality issues.
These crews normally work on "piece work". They normally are not paid by the hour and they're not union workers. They're told to get a certain part of a camper done that day or within several days depending upon the segment or portion they're doing. They have deadlines to meet. They basically have to be professional slammers. Sometimes things go well and other times not so well. All Redwood purchasers (end users) would like to think that their "residential unit" was built slowly and maticulously. Same as anyone else that would order or purchase any brand.

Dutchmen Infinity units are in the same delemma, as well.

Note: I would have posted this on the Redwoodrv-forum, also. I am not a Redwood owner and must follow their forum rules.

Thank you,